Customer Self Service
WHO BOOKS ONLINE
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customers who have difficulty understanding unfamiliar accents
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customers who have weak phone signal or poor reception
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customers who are visiting your region and have used your service before
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customers who have limited cell phone minutes
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customers who are not permitted to make personal calls from work
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customers who don’t like speaking on the phone
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customers who have hearing difficulties
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customers who have to make a toll call to contact your business
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customers who remember they’ve forgotten to make their appointment at 1am
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customers who are short of available time to schedule an appointment
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customers who are put off by automated phone systems
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customers who give up after being put on hold for too long
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customers who are have a bad interaction with a receptionist
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Tymwise Self Service gives your customers the ability to book appointments with you during and outside regular hours, increasing your customer service levels and minimising missed phone calls or messages.
Customers can book and change appointments, view your contact information and services and order product to pick up when they next visit.
Customers only have access to certain areas of Tymwise so your admin and client information remains confidential to you and access is secure
Click this image to see how a client can book their own appointment.
With Tymwise clients can also...
Manage their Bookings
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Order Product Online
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View your contact information
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View your full range of services
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